Learn more about the benefits, customisation options, materials, maintenance, and other important aspects to help you choose the ideal enclosure.
FAQ
Frequently asked questions in the category general questions
Here you will find answers to general questions about our enclosures.
I want an enclosure, what should I do?
Fill in the inquiry form with your requirements on this website. Another option is to contact our sales representative directly. Phone numbers and email addresses are available on the website in the CONTACT section. Our clients often confirm that visiting our showroom in Orel near Chrudim or in Prague was the most beneficial for them.
What is the delivery time for the enclosure?
The standard delivery time is 4–6 weeks. Depending on the season, delivery times may be extended. We recommend checking the current status and considering when you would like to start using the enclosure. This will help us align your needs with our production capacity.
What is polycarbonate and what are its types?
Polycarbonate is a thermoplastic polymer that is highly durable. It protects you by blocking harmful UV radiation and also has excellent optical properties. We use either compact or multiwall polycarbonate sheets. Compact sheets are transparent and allow clear views in and out. Multiwall sheets offer excellent insulation. We fully trust our polycarbonate sheets and offer a warranty of up to an incredible 10 years.
Do I need a building permit for a terrace enclosure?
It always depends on the size and layout of your patio in relation to neighboring properties. The safest way is to direct the inquiry to your local building authority. For this purpose, we will provide you with sufficient information. If a building process is initiated, we will supply the necessary documentation. Generally, however, a building permit is not required for our enclosures.
Is there an enclosure with electric drive?
If you want to ensure the highest level of comfort, you’ll definitely appreciate models with motorized opening and closing. We most commonly install motorized systems for low pool enclosures. They are essential for our bioclimatic pergolas, which have motorized roof segments and shading. However, we can add motors to almost any enclosure from our range.
Is single-track pool enclosure as safe as double-track?
Yes, both systems are certified by ISO 9001 for quality management, ISO 14001 for environmental management, and the French research institute in Paris – Laboratoire National D’essais. Both systems withstand wind and snow loads according to TÜV and CE EN 1090 standards and comply with the NF P90-309 safety and quality norm.
Can I choose from different frame colors?
For basic enclosures, you can choose from popular silver and modern anthracite. Other models offer additional options such as white and bronze, so everyone can create their peaceful oasis exactly as they wish.
How long does pool enclosure installation take?
Installation time depends on the size and type of the enclosure. For smaller pools and standard constructions, it usually takes 1 day. More complex custom projects or constructions with advanced features may take 2–3 days. Site preparation before installation may extend the process.
Can the enclosure be combined with other systems, like solar heating?
Yes, our enclosures can be easily integrated with other systems such as solar heating or heat pumps. The insulation properties of the enclosure also improve the efficiency of these systems by helping to retain heated water at optimal temperatures for longer.
What are the warranties on the enclosure?
We offer a standard 5–10 year warranty on the structure and materials, depending on the specific enclosure type – especially for Premium models. The Azure enclosure comes with a standard two-year warranty. The warranty covers manufacturing defects such as cracks, deformations, or corrosion. Proper maintenance and following the manufacturer’s instructions will extend the life of the enclosure beyond the warranty period.
Proper care, technical perfection, and preparation are the key to long-lasting enclosures. Choose the area you are interested in and find out more!
To ensure your enclosure serves you for as long as possible and without issues, it is important to know the correct maintenance procedures, understand the technical specifications, and be prepared for installation. We have prepared three key areas for you that will help with proper use and care of your enclosure.
Enclosure maintenance
How to take care of your enclosure so it lasts for many years?